“Enjoy hassle-free delivery of your
porcelain tiles & paving slabs 

Delivery Information

Free Delivery

Paving UK offers Free National Delivery on all full pack and split pack products. Additional charges apply for Next Day delivery and Saturday deliveries – (T&C’s apply).

Standard delivery is made 5-7 business daysfrom the date/time of order (all delivery dates are estimated and subject to change).

Free delivery truck icon for Paving UK orders.

Zone Charges and Postcodes

Additional charges apply to the following postcodes.

PostcodePer pellet
DG / E / EH / FK / G / KA 1-26 / KA 29+ / LD / LL 32-78 / ML / N / NW / PA 1-19 / SA / SE / TD / TR£10.00
EL / KY / SW / W / WC£20.00
AB / DD / IE1 / IV 1-40 / PO 30-41£40.00
BT / KW 1-14 / PH£60.00
GY / IM / HS / IV 41-55 / KA 27-28 / KW 15+ / PA 20+ / ZECall For Price

Size of Delivery

Deliveries are via our trusted third-party courier service which uses a large 18-26 tonne, curtain sided heavy goods vehicle (HGV) (13m length, 4m height).

Pelleted goods are off-loaded via a tail-lift and manual pallet truck. Pelleted goods can weigh up to 1,000kg.

Standard paving pallet dimensions: 1000mm width by 1000mm length by 1200mm height.

Delivery Arrangements

Once your goods have arrived at your local delivery depot, the courier will call to arrange a suitable day for delivery.

You may want to avoid booking in tradesman or hiring tools until you have received the goods – we are unable to offer any compensation for prior arrangements.

Customer support agent and calendar icon for scheduling paving advice.

Delivery Access

Roads approaching your property must be free from: low bridges, weak bridges, low hanging trees and exceed a 3 METRES wide driveway access.

Ground surfaces must be suitable for HGVs and free from loose gravel, grass or soft terrain.

Deliveries are kerbside unless otherwise stated. Drivers are not insured to enter your property.

Delivery access warning showing a 3m width requirement for trucks and a prohibition of low-hanging trees or overhangs.

Delivery Point

Our palleted goods are not off-loaded via Hiab or Cranes.

Pallet trucks can only operate on flat hard ground – free from grass, gravel, and cobbles, including cobble driveways. For deliveries, the offloading must not be on a steep incline or decline.

If you are unsure of your delivery address, please contact us before placing your order.

Delivery warning icon showing a pallet trolley unable to operate on uneven or soft ground like gravel or grass.

Receipt of Goods

Paving UK requires all products are signed for upon delivery. You may request to have third-party sign on your behalf, please call us so we can arrange this for you.

Please ensure you inspect your delivered goods and are happy before signing for delivery to ensure refund eligibility if applicable.

Order verification and customer satisfaction icon with a document, person, and green checkmark.

Further Information

If you require any further information, please refer to our terms and conditions page. Any questions? Please contact our friendly and knowledgeable team on 01782 541605

01782 355 170

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Our customer service team is here to assist you and ensure your experience is a positive one. We kindly remind all customers that abusive or disrespectful behavior will not be tolerated. In such cases, calls will be ended, and communication will continue by email only.
Thank you for treating our staff with courtesy and professionalism.